Privacy Policy

Last updated: 10 June 2026

Brick & Rise Property Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law.

What information we collect

We may collect and process the following data about you:

Contact details: your name, email address, and phone number, when you email us or book a call with us.
Property and investment details: the postcode, property type, financial circumstances, investment goals, and any other details you choose to share with us about a property or opportunity you wish to discuss.
Correspondence: the content of emails, calls, and messages exchanged with us.

Our website does not use cookies, analytics, or tracking technologies. We only hold personal data that you choose to send to us.

Why we use your information (lawful basis)

We use your information for the following reasons, based on these legal grounds:

To respond to your enquiries (legitimate interests): when you contact us, we use your information to provide the services or information you have requested — such as an offer on your property or a discovery call.
To provide our services (performance of a contract): if you proceed with one of our services, we will use your data to fulfil our contractual obligations to you.
To meet our legal obligations (legal requirement): where the law requires it — for example, anti-money-laundering checks in connection with a property transaction, or record-keeping duties.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For general enquiries, we typically retain data for up to 24 months. If you become a client, we may be required to hold your data for longer to comply with legal or regulatory obligations.

Third-party service providers

We may share your data with trusted third parties who help us operate our business, such as:

Email and CRM providers: to manage our communications and client relationships.
Scheduling providers: if you book a call with us (for example via Calendly), that provider processes the details you enter when booking.
Professional advisers: such as solicitors and surveyors, where needed to progress a transaction you have asked us to handle — and always with your knowledge.

We have agreements in place to ensure these third parties respect the security of your data and treat it in accordance with the law. We never sell your data.

Your rights

Under UK data protection law, you have rights including:

Your right of access — you have the right to ask us for copies of your personal information.
Your right to rectification — you have the right to ask us to correct information you think is inaccurate.
Your right to erasure — you have the right to ask us to erase your personal information in certain circumstances.
Your right to object to processing — you have the right to object to processing where we rely on our legitimate interests.
Your right to withdraw consent — where we rely on your consent, you can withdraw it at any time.

Contact us

If you have any questions about this privacy policy or wish to exercise your rights, please email us at info@brickandriseproperty.co.uk with the subject line "Data Protection".

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO's address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Website: www.ico.org.uk.